Centre for Road Safety

The wheelchair symbol identifies transport that is easily accessible.

Use these tips when you travel on buses or trains to have a safe journey.

On buses

  • Stand back from the kerb when waiting for a bus
  • Watch your step when you get on and off the bus and make sure you have at least one hand free to use the handrails
  • Keep hold of a handrail when you get on the bus to avoid falls as the bus starts moving
  • Sit at the front of the bus. Less mobile passengers should use the specifically designated seats, often upholstered in red or marked with a priority seating sign
  • Press the button well before your stop and wait until the bus has completely stopped before getting up from your seat
  • Always get off the bus via the front door
  • Choose buses that are wheelchair accessible, with lower floors and priority seating to make travelling easier. These buses are marked on timetables with an ‘a’ or wheelchair accessibility sign

The Transport Info website has more information about safe travel on buses.

On trains

  • Wait behind the yellow line on the platform and don’t cross it until the train stops
  • Use the handrails on either side of the train doors to get on and off
  • Watch the gap between the platform and the train
  • Never try to board the train once the departure whistle has blown, when the door closing alarm starts or when you hear the doors closing announcement
  • Hold on to a handrail when moving through the train or when travelling standing up
  • If you need help when getting on or off a train, ask the station staff. If you have a disability you can also use the Emergency Help Points on platforms and newer trains to contact train staff

The Transport Info website has more information about safe travel on trains.